Privacy Policy

Effective Date: January 2, 2025

At Diamond Halos R, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, diamondhalosr.com, or make a purchase from our online store. By accessing or using our services, you agree to the practices described in this policy.

Contact Information

1. Introduction

The Privacy Policy of Diamond Halos R applies to all users, visitors, and customers who interact with our website, including browsing, purchasing, or subscribing to our services. We are dedicated to maintaining the highest level of security and confidentiality with your personal data and want to ensure that you feel comfortable while interacting with our website.

2. Information We Collect

When you visit diamondhalosr.com, we may collect the following types of information:

  • Personal Information: This includes your name, email address, shipping address, billing information, and phone number, which you provide when making a purchase or creating an account on our website.

  • Payment Information: We collect payment details such as credit card numbers, billing address, and bank information when you make a purchase. Payment details are processed securely via third-party payment providers.

  • Non-Personal Information: This includes information collected automatically through cookies, web beacons, and other tracking technologies. This data may include your IP address, browser type, device type, and browsing history on our website.

3. How We Use Your Information

The personal and non-personal information we collect is used for the following purposes:

  • Order Fulfillment: To process and complete your order, including shipping, billing, and customer service communication.
  • Customer Support: To provide you with assistance regarding your purchases, returns, or general inquiries.
  • Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, or personalized offers. You can unsubscribe from these emails at any time.
  • Website Improvement: To improve our website’s performance, user experience, and design based on your browsing behavior.
  • Legal Compliance: To comply with applicable laws, regulations, and legal requests, such as fraud prevention or dispute resolution.

4. How We Protect Your Information

Diamond Halos R takes the security of your personal information seriously. We utilize SSL (Secure Socket Layer) encryption technology to ensure that your payment details and personal data are securely transmitted. Additionally, we comply with PCI DSS (Payment Card Industry Data Security Standards) to protect credit card information.

We also take steps to limit access to personal data to authorized personnel only and use industry-standard firewalls and security measures to prevent unauthorized access to our servers.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers in the following circumstances:

  • Payment Processors: Third-party payment gateways process your payment information securely.
  • Shipping Carriers: We share your shipping address with shipping carriers to fulfill your orders.
  • Marketing Partners: With your consent, we may share your email address with marketing platforms to send you offers and promotions.
  • Legal Requirements: We may disclose your personal data in response to a valid request by authorities, including law enforcement, or to protect our rights and interests.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience and gather information about website usage. Cookies are small text files placed on your device to collect information about your preferences and activities on our website. You can control cookie settings through your browser, but disabling cookies may impact your user experience on our site.

7. Third-Party Links

Our website may contain links to external websites or services. Please note that we are not responsible for the content, privacy practices, or policies of these third-party sites. We encourage you to review the privacy policies of these sites before providing any personal information.

8. Your Rights Regarding Personal Information

Under data protection laws, you have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You may request that we correct or update any inaccurate or incomplete information.
  • Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.
  • Data Portability: You may request your data in a commonly used electronic format to transfer it to another service provider.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected information from a child, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on this page with an updated “Effective Date.” We recommend reviewing this policy periodically for any updates.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us using the following details:

  • Email: info@diamondhalosr.com
  • Phone: (509) 943-9014
  • Address: 1300 Haupt Ave, Richland, Washington, United States